Privacy Policy

ThemeConverter ("we", "us", or "our") provides Shopify migration services and operates this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or engage our migration services.

1. Information We Collect

Information you provide to us:

• Contact details submitted through our forms, such as your name, email address, phone or WhatsApp number, and store URL.
• Information about your current e-commerce platform and store size (e.g. number of products, customers, and orders) provided for pricing estimates or migration audits.
• Any additional information you choose to share with us via email or messaging apps while discussing your migration project.

Information we access to perform a migration:

• Store data such as products, customers, orders, and content, accessed through read-only credentials or official platform APIs that you provide, solely for the purpose of completing your migration.

Information collected automatically:

• Standard usage data such as pages visited, browser type, and general location, collected through Google Analytics and similar tools to help us understand how visitors use our site.

2. How We Use Your Information

• To respond to inquiries and provide migration audits or price estimates.
• To perform the migration services you request, including transferring products, customers, orders, and related store data to your new Shopify store.
• To communicate with you about your project, including status updates and support.
• To maintain, improve, and secure our website and services.
• To comply with legal obligations where applicable.

3. How We Share Information

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business, including:

• Formspree — to process form submissions from this website.
• Google Analytics — to understand website traffic and usage patterns.
• Shopify and source platform APIs — to read and transfer your store data as part of the migration you request.

These providers only receive the information necessary to perform their function and are not permitted to use it for any other purpose. We may also disclose information if required by law or to protect our rights.

4. Data Security

We use reasonable technical and organizational measures to protect the information and store access you share with us, including using read-only access wherever possible during migrations. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain contact and project information for as long as needed to provide our services and maintain business records, and we delete or revoke access to store credentials once a migration is complete and confirmed, unless you ask us to retain it for ongoing support.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us using the details below and we will respond within a reasonable timeframe.

7. Cookies

Our website uses cookies and similar technologies for analytics and to remember your preferences. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.

8. Children's Privacy

Our website and services are intended for business use and are not directed to children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

hello@themeconverter.com
+91 94977 96454
Corrazone 21/152, Kochi, Kerala